• Director of Facilities Management, Affordable Living

    Job Locations US-OH-Cincinnati
    Job Post Information* : Posted Date 2 days ago(11/16/2018 11:06 AM)
    # of Openings
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    First/Day Shift
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  • Overview

    At Episcopal Retirement Services (ERS), you can enjoy what you do and be proud of your work every day. Join an organization voted a Top Work Place for the past nine years!


    The Director of Facilities Management is a senior member of the Affordable Living Leadership Team. This position serves as an active contributor of ERS’s strategic planning process for affordable living. Is responsible for assisting with selection of appropriate sites, renovation/construction decisions and on-going facilities operations. The director is responsible for planning for and maintaining ERS’s affordable living assets


    Affordable Living at ERS: Our philosophy of care guides us to maintain every person’s dignity, and provide the same standard of excellence in care to every resident. Our Affordable Living communities are wonderful places for older adults to live and flourish in safe, friendly neighborhood communities. Residents enjoy amenities and services found in few retirement communities for people with low-incomes such as transportation, gardening areas, complimentary laundry facilities, and chaplain services. The older adults who live in our Affordable Living communities are given the opportunity to live and flourish in a friendly, loving environment.


    • Is responsible for planning, implementing and managing all aspects of the affordable living facilities services including leading the assest management function, proper standards of cleanliness and implementing processes to ensure the safety and security of our residents, employees and guests
    • Develops staff organization plan and is responsible for recruiting, motivating, leading, managing, developing and evaluating a skilled and dedicated base of employees and consultants.
    • Reviews and gives input on all future development projects including financial and operational due diligence scope and design, alignment to company specifications and standards in order to meet the organization’s mission for aging in place.
    • Completes capital needs assessments of the ERS AL portfolio on a scheduled basis using the input to prioritize, budget and drive capital improvements to completion.
    • Provides input and manages facility budgets and purchasing for all communities Negotiates and monitors all maintenance and service contracts in order to ensure high levels of service and sustain beneficial vendor relationships.
    • Oversees operational risk management and facility compliance inspections including but not limited to REAC, OCCH, OHFA and others that our communities are subject to.
    • Develops effective processes to deliver results in the following areas: quality, value, customer satisfaction, financial results, staff satisfaction, regulatory compliance and organizational compliance inspections.
    • Visits properties on a routine basis to assess the overall community condition and develops action steps to mitigate risk and improve quality for residents and overall conditions.
    • Supports site staff involving policy and procedure development and execution including but not limited to timely invoice processing, reputation management, timely work order response rates and customer service
    • Ability to make effective and persuasive presentations on complex topics to employees and top management. Ability to motivate and negotiate effectively with key employees, management and teams to take desired action.
    • Manages and oversees commercial tenant portfolio; negotiates lease agreements and adherence, maintains commercial asset.
    • As an ERS team member, upholds the philosophy of Person Centered Care while performing duties; whenever possible acts to restore and/or provide Purpose, Choice and Freedom to our residents.
    • With AL staff, develops the AL Emergency and Disaster Plan and organizes appropriate staff training. Carries a cell phone and is available during off hours for emergencies and team member support.
    • Maintains and develops knowledge of facilities management field through participation in networks, associations and other professional development opportunities.
    • Cultivates effective and respectful relationships with residents, families, staff, volunteers, Board members, partners, governmental and other agencies, vendors and consultants.
    • Adheres to all of ERS’s policies and procedures including our safety and Corporate Compliance programs.
    • Maintains confidentiality of a resident’s pertinent health information in accordance with HIPAA guidelines.


    • Bachelor’s degree in engineering, architecture, construction or facilities management, business or related field required
    • Five years experience of comparable scope and complexity required
    • Knowledge of physical asset management systems, including life-cycle management, preventative maintenance, housekeeping, , security and grounds.
    • Must be an effective leader with a proven track record and be supportive of team and process based organizational culture.
    • Must be willing to travel and work flexible hours.
    • Must be able to read, write, and communicate effectively in the English language.
    • Must possess sight/hearing senses, or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.
    • Must be able to push, pull, move, and/or lift a minimum of 50 lbs to a minimum height of 3 feet and be able to push, pull, move and/or lift such a weight a minimum distance of 100 feet.
    • Must be willing to work harmoniously with other personnel as well as be willing to communicate with residents based at whatever behavior or acuity level they are currently functioning.
    • Must be able to relate to and work with the disabled, elderly, emotionally upset, and at times, hostile people within the facility.
    • Must possess a valid state driver’s license.
    • Must not pose a direct threat to the health or safety of other individuals in the workplace.
    • Must be able to maintain regular attendance.


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