Join an organization voted a top place to work in Cincinnati for the past nine years! At Episcopal Retirement Services (ERS), you can enjoy what you do and be proud of your work every day.
We our currently seeking a Receptionist / Service Coordinator for our Sunrise Terrace Community. The primary purpose of this position is to answer and direct telephone calls, greet guests and to perform clerical duties in accordance with established procedures and as directed by the Community Manager, including initiating the recertification process as required by HUD as well as coordinate social services for residents in accordance with ERS’s policies and procedures, and federal, state, and local standards, to assure that the physical, emotional and social needs of the residents are met so that they can continue living independently and age in place for as long as possible.
Affordable Living at ERS: Our philosophy of care guides us to maintain every person’s dignity, and provide the same standard of excellence in care to every resident. Our Affordable Living communities are wonderful places for older adults to live and flourish in safe, friendly neighborhood communities. Residents enjoy amenities and services found in few retirement communities for people with low-incomes such as transportation, gardening areas, complimentary laundry facilities, and chaplain services. The older adults who live in our Affordable Living communities are given the opportunity to live and flourish in a friendly, loving environment.
Must possess, as a minimum, a high school diploma or equivalent
Prior customer service or clerical experience preferred
Occupancy certification skills and experience preferred
Experience in or familiarity with social services preferred
Must possess excellent grammar and communication skills
Must have strong computer skills
Must be able to read, write and communicate effectively in the English language
ERS is committed to providing equal opportunity for employment and advancement to all team members and potential team members. There will be no discrimination in employment practices because of race, color, religion, sex, national origin, ancestry, age, sexual orientation, physical or mental disability (except where reasonable accommodation would not enable the disabled person to adequately perform the essential functions of the position) , military status, genetic information, or any other characteristic protected by applicable law.